Data Policy At Vitordigitizing, we are committed to protecting your privacy and ensuring the security of your personal information. This Data Policy outlines how we collect, use, and protect the data you provide to us when using our embroidery digitizing services. By using our platform and services, you agree to the practices described in this policy. 1. Information We Collect When you use our embroidery digitizing services, we may collect the following information: Personal Information: When you create a quick account using the Facebook login option, we collect your name and email address from your Facebook account to facilitate the account creation process. Order Information: In order to provide our embroidery digitizing services, we collect information related to your embroidery design orders, such as design specifications, preferences, and payment details. Communication: If you contact our customer support or interact with us through other communication channels, we may collect information about the nature of your inquiry or communication. Website Usage Data: We may collect certain technical information when you visit our website, including your IP address, browser type, and operating system, to analyze user behavior and improve our services.
2. How We Use Your Information We use the data we collect for the following purposes: To create and manage your account, process your orders, and provide you with our embroidery digitizing services. To communicate with you regarding your orders, account, and any inquiries or requests you may have. To improve our website, services, and customer experience by analyzing usage data and identifying areas for enhancement. To send you promotional materials, updates, and offers related to our services, provided you have given us consent to do so.
3. Facebook Login Integration To streamline the account creation process, we offer the option to sign up using your Facebook account. By choosing this method, you grant us access to your name and email address associated with your Facebook profile. Rest assured that we do not collect any other personal information from your Facebook account, and we will not post anything on your behalf without your explicit permission.
4. Data Security We take the security of your data seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard SSL (Secure Socket Layer) technology.
5. Third-Party Services We may engage third-party service providers to assist us in delivering our services, such as payment processing, analytics, or customer support. These providers may have access to certain personal information, but they are contractually obligated to treat it confidentially and use it only for the purposes outlined in this policy.
6. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting requirements.
7. Your Rights You have the right to: Access and review the personal information we hold about you. Correct any inaccuracies in your personal information. Withdraw your consent for marketing communications. Request the deletion of your account and personal information. To exercise any of these rights or if you have any questions or concerns about your data, please contact us using the contact information provided at the end of this policy.
8. Updates to this Policy We may update this Data Policy from time to time to reflect changes in our data practices or applicable laws. Any updates will be posted on this page, and the revised policy will indicate the date of the last revision. Contact Us If you have any questions or need assistance regarding this Data Policy or your personal information, please contact us at: